Problem: The client wants to change the shipping label/name for DHL in WooCommerce which displays as "DHL Express 2-3 business days" using WPML, but cannot find the relevant strings in the String Translation interface. Solution: We explained that WPML allows adding translations but does not permit changes to the source text, which is provided by the plugin itself. We also noted that the DHL Express plugin might not be WPML compatible. To confirm this, we suggested testing the plugin in an isolated environment. We provided a link for the client to set up the DHL Express plugin on a test site to verify compatibility with WPML. Here is the link to set up the test environment: Test DHL Express Plugin.
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML Support Forum.
Problem: You are encountering numerous errors in your Error Log that mention WPML, specifically a WordPress database error indicating that the user has exceeded the 'max_questions' resource limit. Solution: The issue is not caused by WPML but by your hosting provider limiting database queries. We recommend trying to set unlimited database queries using the following SQL commands:
SET @MAX_QUESTIONS=0; FLUSH;
or
UPDATE user SET max_questions = 0 WHERE user = 'yourusername'; FLUSH PRIVILEGES;
However, please consult with your hosting provider before making these changes to ensure that it is permissible.
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: After updating the Music Player for WooCommerce and WooCommerce Table Rate Shipping plugins, a PHP warning appeared in the error_log indicating an invalid argument supplied for foreach() in a file related to WooCommerce Multilingual. Solution: We have identified that the warning is likely due to a minor incompatibility between WPML and a third-party plugin. However, this does not affect your site's functionality. To remove these warnings, you can modify your wp-config.php file. Locate the line
define('WP_DEBUG', true);
and change it to
define('WP_DEBUG', false);
.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You have a WooCommerce shop in English and Italian. A product tag '1970s' in English and its Italian translation 'Anni 70' are incorrectly displayed. The Italian tag shows under English tags with a wrong slug and fewer products than expected. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Navigate to WPML > Support > Troubleshooting. 2. Click on the following buttons: - Clear the cache in WPML - Set language information - Fix terms count - Fix post type assignment for translations 3. Clear the caches from your site and browser. 4. Verify if the translated category still appears under the default language. If the problem continues, open the translated category, set the language information, and manually link the category with the default category. For guidance, watch this video.
If this solution does not resolve your issue or seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, feel free to contact our support team at WPML support forum.
