Problem: The client reported that product images from the default language were not displaying on the translated product pages. The products were not translated, and while the default language displayed images correctly, the other languages did not.
Solution: We identified that the issue was due to the "Adjust IDs for multilingual functionality" option being disabled. To resolve this, we: 1. Navigated to WPML > Languages. 2. Located the "Make themes work multilingual" section. 3. Enabled the "Adjust IDs for multilingual functionality" option. After enabling this option, the Divi template applied correctly for products in the second language, and the images displayed as expected. For more information, please refer to our documentation on language-dependent IDs.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
