Problem: The client is using placeholders without labels in your forms and has translated them in the WPML String Translation, but the changes are not reflecting on the front end. Solution: First, ensure that all types of caches are cleared to check if the issue persists. If the problem remains, follow these steps: 1. Go to the WPML>>String Translation screen and translate the placeholder strings. Here is a link to the documentation for more details: WPML String Translation documentation. 2. Open the Gravity Form you are having issues with and make a minor change in the form contents, then update it. This action helps to refresh the translation settings of the form. 3. Revisit WPML>>String Translation and update the placeholder strings translation.
If these steps do not resolve the issue, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem still persists, please open a new support ticket.
