Problem: If you're trying to translate product option names and they remain in the original language on the translated product page within the admin interface, despite enabling 'Auto-register untranslated strings' and disabling caching, this might be due to a compatibility issue between the plugin and WPML. Solution: We recommend replicating the issue on a clean installation to help identify and report the compatibility issues more effectively. Here are the steps we suggest: 1. Install the plugin on a clean WordPress and WPML setup. 2. Add an option with the plugin to one of the products and attempt to translate it. 3. Try to replicate the issue. It's important to note that the WPML Advanced Translation Editor is not supported by some plugins, and the Native WordPress Editor should be used instead. More details can be found here: Plugin Documentation. If the developers of the plugin do not make that section compatible with the translation editor, we will explicitly mention that in our compatibility report page, which you can check here: WPML Compatibility Report Page.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
