tonyL-14's Profile · WPML

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Status	Topic	Supporter	Voices	Posts	Freshness
	Can not update the plugins Started by: tonyL-14 in: English Support Quick solution available Problem: Update Failed: undefined Solution: 1. Please take your full site backup. 2. Deactivate the existing WPML plugin. 3. Delete the plugin files – this does not delete your translations. You will simply delete the plugin files from your "wp-content/plugins" folder, NOT the database records. 4. Download the updated plugins from our servers (https://wpml.org/account/downloads/) and upload them to the plugin directory. 5. Activate the WPML plugin and add-ons.		2	5	3 weeks, 6 days ago tonyL-14
	How to change the translate quality in Gengo Started by: tonyL-14 in: English Support Quick solution available Problem:I noticed if I use WPML to submit content to Gengo for translation, the content will be translated with Standard plan on Gengo by default. How can I change the quality of the Gengo service? I want to have a better translation. Solution:Here is the response from our dev team: "I can only confirm that it is not possible to select quality level when sending content for translation from WPML to Gengo. We added this to our queue as a feature request." To speed things up could you please also ask Gengo support to add this feature? Relevant Documentation:		3	4	1 month, 1 week ago maxH-14
	Can not enable "One more step before you can translate on Elementor" Started by: tonyL-14 in: English Support		2	7	1 month, 1 week ago tonyL-14
	Translated page lost layout on Elementor Started by: tonyL-14 in: English Support Quick solution available Problem: Translated page lost layout on Elementor Solution: It was about these fields which I set properly now to "Copy" and you are good to go. Simply open those originals and click "Update" so that translated pages pick up these values, because these custom fields preferences are set globally. Relevant Documentation: https://wpml.org/forums/topic/translated-page-lost-layout-on-elementor/#post-4825453		3	8	1 month, 1 week ago markH-43
	Translation job not synced to Gengo 1 2 Started by: tonyL-14 in: English Support		3	30	1 month, 2 weeks ago tonyL-14
	The site is experiencing technical difficulties. Started by: tonyL-14 in: English Support Quick solution available Problem: Wordpress displays "The site is experiencing technical difficulties". when wpml is active Solution: Inspect WordPress or the server error logs, In this case the issue is due to an incomplete WPML download, Following the manual installation steps resolves the issue https://wpml.org/forums/topic/the-site-is-experiencing-technical-difficulties-9/#post-4737961		2	5	1 month, 3 weeks ago tonyL-14

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