Problem: If you're experiencing issues with updating images in blog posts and syncing them across different languages using WPML, and if you find the process time-consuming, especially with multiple posts, you're not alone. Additionally, if user profile images are not visible in other languages when media is translatable, or if popups, modals, and title bars are not showing correct translations, these could be indicative of configuration issues. Solution: We recommend checking the translation settings for your templates and ensuring that the template IDs are correctly translated. For instance, to address the title and widget translation issues, you can translate the template ID at WPML String Translation page. After making these adjustments, please verify the changes by visiting your translated pages.
It's important to note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is experiencing issues with updating images in blog posts and syncing translations, which is time-consuming. Additionally, user profile images are not visible in other languages when media is translatable. There are also problems with popups and modals not showing correct translations, and the title bar in the blog section not reflecting the correct language. Solution: We addressed the popup modal issue by correcting the links in the templates. For the issue of category titles and widgets not showing translations, we have created a separate ticket to follow up. Currently, there is no automated way to assign correct popups with their translations without manual template editing. We recommend installing the required plugins and replicating the issue on our sandbox site for further investigation by our 2nd Tier Support.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
Problem: The client is experiencing issues with translations being automatically assigned to a removed translator and getting stuck in the translation queue in WPML. Despite attempts to reset the translation method and clear pending jobs, the system does not allow changes, and the user's account is no longer listed under translators. Solution: 1. Navigate to WPML → Translation Management → Jobs. 2. Cancel the translation job for the About page. 3. Temporarily disable the amazon-s3-and-cloudfront-pro plugin. 4. Make a small change to the original product and save it. 5. Then, go to the WPML Translation Editor to complete the translation. If these steps do not resolve the issue, it might be due to the problem being outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to update a blog post in the original language and expect the featured image to automatically sync across all translations. However, when you update the featured image in the original post, it does not update in the translated versions. Additionally, if you create a new translation, the featured image is not set in the translated post, and if the translated post already had a featured image, the old image remains even after updating the source post. Solution: First, navigate to WPML > Settings > Media Translation and ensure that the option "Duplicate the featured images for translated content" is checked. Then, run the sync using the Start button. If this does not resolve the issue, make sure that you have selected "Translatable - only show translated items" for your Media Custom Post Type (CPT). This setting adjustment should help in syncing the featured images correctly across translations.
If the solution provided here does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client needed help with translating a template ID in WPML and provided a document with descriptions and a video. Solution: We recommended that the client complete the translations on the post. After completing these translations, we will review the admin text translation to ensure the template ID is translated correctly.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client needed help translating a page ID for profile sidebar templates using WPML. Solution: We recommend following these steps if you're experiencing a similar issue: 1. Copy the page ID for the profile sidebar templates. 2. Navigate to String Translation > Admin Texts Translation in WPML. 3. Search for the page ID of the primary language and translate it.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
