Problem: You are using WPML with WooCommerce Multilingual & Multicurrency on a catalogue-only site without any pricing, cart, or checkout functionalities. Despite disabling multcurrency, WCML is still setting 'wcml_client_currency' and 'wcml_client_currency_language' cookies, which prevent Varnish from caching guest responses.
Solution: We recommend implementing a custom MU plugin to selectively remove these specific WCML cookies on guest WooCommerce catalogue pages, while preserving other necessary cookies like those for WPML language settings. Here's a step-by-step guide on how to do this:
This approach is safe for a catalogue-only site and does not interfere with WPML's language handling or WooCommerce's product categorization and filtering. If you find this solution not applicable due to updates or it doesn't fit your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket at WPML support forum.
Problem: If you're experiencing malformed image URLs during AJAX product loading (Load More / Infinite Scroll / AJAX pagination) in environments using WooCommerce, Woodmart theme, and WPML core with AJAX Shop enabled, this might be due to a compatibility issue between WPML core and Woodmart's AJAX Shop. Disabling WPML or AJAX Shop resolves the issue, indicating a conflict during AJAX runtime rendering. Solution: We have identified the problem and a fix will be included in the next WPML version 5.0. If this solution becomes outdated or does not apply to your case, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: If you're experiencing issues where WooCommerce attribute term translations remain in a 'needs update' state and appear out of sync, this might be due to a UI bug in the latest version of our plugin. This issue typically occurs when the attribute translation is added manually instead of through WPML > Taxonomy Translation. Solution: Our developers are aware of this issue and are working on a fix for a future version. In the meantime, you can ignore the 'needs update' icon as it is mostly a cosmetic issue. If it causes inconvenience, a temporary workaround involves editing a specific file in the WPML plugin. You will need to modify the file
Please note that this solution might become irrelevant due to future updates or it might not apply to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is experiencing issues with WPML Taxonomy Translation for WooCommerce product attributes not synchronizing translation status correctly. The translated terms always show a 'needs update' icon, and any edits made cannot be deleted. Solution: We recommend continuing to edit the translated taxonomy manually as currently being done. Additionally, you can try the following code workaround to address the issue with deleting descriptions: https://wpml.org/forums/topic/i-would-like-to-delete-a-description-of-a-custom-term-taxnomy/?utm_source=chatgpt.com#post-13758051. We have reported the issue to our developers, and a permanent fix is expected in a future WPML version. For the issue with the status remaining as 'needs update', we have opened a new ticket: https://wpml.org/forums/topic/split-product-attribute-stays-as-needs-update/.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: You are trying to display order details on the 'Thank You' page at the final step of a purchase, but the order details do not appear on the translated language page, although they appear correctly on the main language page. Solution: We recommend updating to the latest version of WCML, specifically v5.5.3.1, which includes a fix for the order-received endpoint. Before updating, please ensure you take a full site backup. Also, update all WPML plugins to their latest versions to ensure compatibility and functionality.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
The client reported an issue where enabling WPML String Translation caused the product page to display correctly only in the original language, not in the translated language. Additionally, enabling the Single Product Layout resulted in a blank page.
Solution:
We conducted tests and found that the issue was specific to the client's server. A workaround that resolved the problem involved setting the AJAX Variation Threshold value to a lower number, specifically 10. This adjustment helps in loading variation data only when necessary, improving page performance and reducing memory usage. We recommended that the client apply this change to their live site after ensuring a full backup.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket for further assistance.
The client was experiencing issues with the Media Translation not working correctly for the WoodMart theme using Elementor. Specifically, images translated into Vietnamese were not displayed on the translated version of the homepage.
Solution:
We resolved the issue by adding a custom language configuration for the Elementor widget used by the WoodMart theme. Here are the steps we followed:
1) Navigate to WPML >> Settings >> Custom XML Configuration. 2) Insert the following XML configuration and save the changes:
3) Open the Homepage for editing in English and make a minor change to refresh the translation settings. 4) Resave the Homepage translation from the WPML Translation Editor.
For further details on configuring language files, please refer to the following documentation:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
The client was unable to translate the Single Product Layout using WPML as it would freeze and changes could not be saved. Other layouts were translating without issues.
To resolve this, we recommended adding the following code to the functions.php file of the client's child theme and clearing the caches:
add_action( 'woocommerce_before_template_part', function () {
global $product;
if ( wp_is_json_request() && ! $product ) {
$random_product = new WP_Query(
array(
'posts_per_page' => '1',
'post_type' => 'product',
)
);
while ( $random_product->have_posts() ) {
$random_product->the_post();
$product_id = get_the_ID();
}
wp_reset_postdata();
$product = wc_get_product( $product_id );
}
} );
We advised the client to try translating the Product Layout again to ensure it works as expected.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Please note that this solution might be irrelevant due to changes in the theme or our code. If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are trying to translate a string within a PHP code snippet using the WPCode Plugin, but cannot find the string to translate it into Vietnamese despite following all documentation. Solution: 1. Navigate to the WPML >> String Translation page. 2. In the 'Auto register strings for translation' section, enable the 'Look for strings while pages are rendered' option. 3. Visit the page on the front end where the string appears. 4. Return to the WPML >> String Translation page and search for the string. 5. Translate the string. 6. After translating, uncheck the auto-registration option. For more detailed instructions, visit the documentation.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
