Custom Work

Problem:
You are working on a site under development and need to programmatically fetch the users' preferred language. You are wondering if this information is stored in the usermeta table.
Solution:
The preferred language of a user is stored in the usermeta table under the key 'locale'. By default, this value might be empty, indicating that the admin language is set to the site's default. If a specific language is set in the user's profile, it will reflect that particular locale (e.g., English > en_US).
Here is a step-by-step approach to fetch this information:

function get_user_preferred_language( $user_id ) {
    // Attempt to retrieve the 'locale' meta value for the user
    $locale = get_user_meta( $user_id, 'locale', true );
    // Check if 'locale' is empty and fall back to WPML's default language if necessary
    if ( empty( $locale ) ) {
        // Use WPML's default language as a fallback
        $locale = apply_filters( 'wpml_default_language', null );
    }
    return $locale;
}
// Usage example:
$user_id = get_current_user_id();
$user_language = get_user_preferred_language( $user_id );
echo "User's preferred language: " . $user_language;

If this solution does not apply to your case, or if it seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.

Problem:
The client is attempting to convert posts into custom post types (CPT) based on their categories, ensuring that translations remain attached and old permalinks redirect to the new ones. They encountered issues where not all translations transferred during the migration using WPCLI.
Solution:
We recommend disabling the WPML plugin initially to ensure all posts are correctly converted to the new CPT without language complications. Once this is done, re-enable WPML and manually connect the posts as translations. This can be done either through the WPML interface or programmatically using the

wpml_set_element_language_details

hook. Detailed guidance on linking translations can be found here: https://wpml.org/faq/how-to-link-already-translated-pages/
and the hook documentation here: https://wpml.org/wpml-hook/wpml_set_element_language_details/
If custom coding is required, we suggest hiring a WPML contractor from https://wpml.org/contractors/

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance.

Problem:
The client has a website with four currencies and has set up WPML MultiCurrency based on the site's language. However, PayPal does not accept KM and DEN currencies, and the client wants PayPal to automatically convert amounts in these currencies to EUR. Despite configuration efforts, the client still encounters the error: 'CURRENCY_NOT_SUPPORTED Currency code is not currently supported.'
Solution:
We recommend using specific WCML hooks to filter and modify the currency code before it is sent to PayPal. Here are the steps:
1. Use the

wcml_client_currency

hook to filter the currency code used on the frontend. Documentation for this hook can be found here: https://wpml.org/wcml-hook/wcml_client_currency/
2. To act on a set currency, utilize the

wcml_set_client_currency

hook. More information is available here: https://wpml.org/wcml-hook/wcml_set_client_currency/
3. You can find additional WCML Hooks here: https://wpml.org/documentation/related-projects/woocommerce-multilingual/wcml-hooks-reference/
Please note that implementing these hooks is considered custom work, which is not covered by our support policy. If you need further assistance, we encourage you to contact one of our contractors at https://wpml.org/contractors/.

If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.

Problema:
El cliente tiene una página con código PHP incrustado en un artículo a través de un iframe. Aunque ha definido correctamente el cambio de idioma y ha utilizado la función de traducción de cadenas de WPML, las traducciones solo funcionan en las páginas en español, mientras que en inglés no se reflejan correctamente.
Solución:
Primero, es importante entender que WPML solo puede traducir contenido y cadenas que están en la base de datos o en los archivos de plugins y temas. Los iframes, al ser código externo, no son accesibles por WPML para traducción directa. Si el contenido del iframe está desarrollado dentro de un tema o plugin de WordPress, el cliente debe:
1. Ir a WPML -> Localización de temas y plugins para escanear las cadenas.
2. Luego, traducir estas cadenas en WPML -> Traducción de Cadenas.
Para descargar archivos .po, el cliente puede:

• Acceder a WPML -> Localización de temas y plugins, y al lado de cada tema o plugin escaneado, seleccionar la opción para crear el archivo .po.
• Ir a WPML -> Traducción de Cadenas y al final de la página, en el bloque de la derecha, escoger el dominio y descargar el archivo .po.

Si esta solución no resuelve el problema o si parece desactualizada, recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que se han instalado las últimas versiones de los temas y plugins. Para asistencia adicional, por favor visite nuestro foro de soporte.