Problema: El cliente está experimentando un error al intentar actualizar WPML Multilingual CMS, WPML String Translation y Contact Form 7 Multilingual. Solución: Si estás enfrentando un error similar al intentar actualizar tus plugins de WPML, te recomendamos verificar la causa específica del error. Una vez identificado, puedes buscar una solución adecuada o contactarnos para obtener asistencia adicional.
Es posible que esta solución pueda ser irrelevante debido a que está desactualizada o no se aplica a tu caso. Te recomendamos encarecidamente revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Si el problema persiste, por favor, abre un nuevo ticket de soporte.
Problem: You are using the Advanced Product Fields plugin for WooCommerce and are unable to see the elements of this plugin in the translated versions of your site. Additionally, the HTML block connected to the products does not appear, and when logged out, the products display as out of stock in the translated versions.
Solution: First, ensure that you have set the field groups as translatable and translated these groups manually before translating the products and attached fields. You can find guidance on how to do this in the Advanced Product Fields documentation.
For the HTML block, check if it is a custom created block or provided by a plugin. Custom blocks need to be recognized by WPML, and you can make them translatable by following this guide: Make Custom Gutenberg Blocks Translatable.
Regarding the issue of products appearing as out of stock when logged out, this might be due to a conflict or a data/permissions problem. We recommend opening a separate support ticket to address this specific issue.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and verify that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum for further assistance.
