Problem: The client was experiencing issues with WooCommerce coupons not working correctly in a multilingual setup. Initially, the coupons were set to 'Translatable', which caused them not to function as expected. After setting them to 'Not Translate', the coupons still showed an error message about a maximum order value in the secondary language (Czech), which was not visible in the coupon settings. Solution: We investigated the issue and found that it was related to the WooCommerce Multicurrency settings. Specifically, the subtract amount was incorrectly set to -5, an invalid value. We advised the client to remove this value and leave the field empty, which resolved the problem and allowed the coupons to be applied successfully. Additionally, we are planning to update the system to validate these fields and only allow positive values to prevent similar issues in the future.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client is using ACF Pro and WooCommerce and has created custom fields for product categories but is unable to enable automatic translation for these fields. Solution: We recommend checking and updating the translation settings for the custom fields: 1. Navigate to WPML → Settings. 2. Under 'Translated taxonomies', disable the option "Don't show translated taxonomies in Translation Editor". 3. Make a small change to the default language product where you have assigned the taxonomy and then re-translate it.
If this solution does not resolve your issue or seems irrelevant due to updates or different circumstances, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
