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This is the technical support forum for WPML - the multilingual WordPress plugin.

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WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/
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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 0 replies, has 2 voices.

Last updated by Shekhar Bhandari 4 days, 11 hours ago.

Assisted by: Shekhar Bhandari.

Author Posts
November 15, 2024 at 8:18 am #16406244

tianfangL

Background of the issue:
I have inserted a custom language switcher below the navigation bar on my site hidden link. I want to change its display format.

Symptoms:
The language switcher is currently fully displayed.

Questions:
Can the language switcher be displayed as a drop-down menu?

November 16, 2024 at 6:22 am #16410217

tianfangL

Why do we jump to our shop after clicking the language selector on the front page?

November 18, 2024 at 4:39 am #16412683

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I am unable to see any switchers on the front-end, do I need to login?

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

November 18, 2024 at 7:29 am #16413005

tianfangL

Can you explain to us what to fill in here? Because we are not professionals, we need your help to determine what to fill in.
In addition, do you need to provide us with an email address?
Thanks for your answer.

20241118082742.png
20241118082721.png
November 18, 2024 at 7:57 am #16413134

tianfangL

May I ask why the Widget language switcher section (as shown in the picture) is grayed out and how can I make it work?

2024-11-18 085520.png
November 18, 2024 at 8:10 am #16413211

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

On plugins and themes, you can leave it blank, for the other details, please fill the url and the username/password that I can use to login to debug the issue further. For ftp you can contact your host and ask how to find the details for it.

For the widget switcher issue, it's greyed out as you aren't using any widget language switcher in your site, if you add switcher to any widgets available then it will show up.

Let me know if this helps.

Thanks

November 19, 2024 at 8:26 am #16417993

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Follow the steps as mentioned here to add switcher to your preferred place: https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/

Also, provide me administrative privileges for the sure so I can check the shop page redirection issue.

Let me know if this helps.

Thanks

November 20, 2024 at 8:26 am #16422856

tianfangL

Could you please be more specific?
What permissions do I need to grant you?
Where should I set this permission for you in the backend?

November 20, 2024 at 8:38 am #16422979

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

When creating a user in WordPress you can give multiple privileges, I need the administrator role for my user. you can set roles for users by editing the users from Dashboard->Users, more details: hidden link

Thanks

November 21, 2024 at 6:01 am #16427319

tianfangL

hidden link
Username: WPML

November 21, 2024 at 9:10 am #16427977

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

The user is still not administrative user, can you open a chat so we can discuss and fix this quickly?

Look forward to your reply.

Thanks

November 22, 2024 at 8:52 am #16432591

tianfangL

I don't even know how to convert this ticket into a chat immediately, or do I need to open a new chat?

November 25, 2024 at 4:24 am #16437794

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Yes, open a new ticket and it will work as chat if supporters are available.

Thanks