[GeoDirectory] Incorrect link when activating WPML

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Compatibility

This topic contains 6 replies, has 2 voices.

Last updated by Long Nguyen 10 months, 4 weeks ago.

Assisted by: Long Nguyen.

Author	Posts
May 17, 2023 at 6:51 am
jackE-2	Hi, I am using GeoDirectory on my website and there is a problem with some links, I asked them to look into it, and they informed me that there is a conflict with your plugin WPML Multilingual CMS
May 17, 2023 at 7:34 am
May 17, 2023 at 7:37 am #13661439
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Jack, Here is the ticket. It could be a compatibility issue between GeoDirectory and WPML we will address that by reporting this to the compatibility team. To be able to report the compatibility issues we need to replicate the issue on a clean installation. I created a clean installation of WordPress, WPML, and all necessary WPML add-ons. You can access the WordPress dashboard using the link below: hidden link Kindly follow the steps below: - Install GeoDirectory and glue (WPML) plugins - Try to replicate the issue. - Then let me know the steps to replicate it. This will help us to report the probable issue to the compatibility team and solve the possible problem faster. Look forward to your reply. Thanks
May 22, 2023 at 7:39 am #13686739
jackE-2	Hi, I haven't heard back yet, but basically, I cannot add all the plugins to the new WordPress install as the plugins are paid and come with a license. What I can do is create a staging site for you on my current website for you to test, please let me know
May 22, 2023 at 9:43 am #13687999
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Thank you for the feedback. It's ok. Please copy your live site to a staging site and share the credentials (wp-admin and FTP). I will take a closer look. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ Look forward to your reply. Thanks
May 29, 2023 at 1:47 pm
May 30, 2023 at 7:06 am #13736171
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Thank you for your feedback. I do not see that issue on your staging site. Can you please create a backup of your live site and share it with me? I will try to restore it on my local host and see how it goes. You can use the plugin Duplicator to create a backup file https://wordpress.org/plugins/duplicator/ Your next reply is set to private to share the info. Look forward to your reply. Thanks
May 30, 2023 at 7:40 am
May 31, 2023 at 3:12 am #13743047
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Thank you for your feedback. I can see the issue after restoring your site on my local host and your staging site also. Currently, there is a workaround to fix it by changing the permalink structure to Plain. I'm discussing the issue with my 2nd tier support and update you here when I have something to share. Thanks.
June 1, 2023 at 7:16 am #13751241
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Can you please recheck the issue on your site? It is fixed when the post type Page is set to "Translatable - only show translated items" in WPML > Settings > Post Types Translation. Look forward to your reply. Thanks

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