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This topic contains 5 replies, has 3 voices.

Last updated by Long Nguyen 7 months, 3 weeks ago.

Assisted by: Long Nguyen.

Author Posts
May 26, 2023 at 9:21 am #13721583

duarteN-2

Hi,

Menu is not changing when I change the languadge. Can you help?

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May 26, 2023 at 2:40 pm #13723909

duarteN-2

I found the last support you gave me about the same issue.
Folowed all your recomendations but still the same problem, menu doesnt chage.

https://wpml.org/forums/topic/mobile-menu-not-changing-acording-to-the-language/

May 29, 2023 at 9:36 am #13730817

Laura
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hi,

thanks for contacting us.

Please do not add credentials outside the private box. The forum is public, and we can't use them anyway due to GDPR.

Please provide us with your debug information https://wpml.org/it/faq/provide-debug-information-faster-support/

May 29, 2023 at 11:05 am #13731481

duarteN-2

Hi Laura,

here it goes

May 30, 2023 at 2:58 am #13735769

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Duarte,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

I see the language switcher is added to the hamburger menu of JetMenu. It sounds like this issue https://wpml.org/errata/jetmenu-hamburger-menu-widget-language-switcher-points-to-a-wrong-page/
and a related ticket https://wpml.org/forums/topic/mobile-menu-broken-between-languages/

I'm afraid that, currently, there isn't a quick solution to fix it. Please help us to increase the priority by contacting the plugin author and ask for this issue.

Thanks for your co-operation.

August 4, 2023 at 8:25 am #14153541

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

According to the plugin author, this issue has been resolved in a new update. Please update the plugin JetMenu to the new version 2.4.0, clear all caches and recheck this issue.

Let me know how it goes.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.