It’s possible that the errors are due to a connection issue, potentially caused by limits set on your server that may not allow a connection to the WPML APIs. If we fix that, the automatic translation should start working correctly, and you may not experience those errors anymore.
IMPORTANT: Please do not close or mark this ticket as resolved until we confirm that the issue is fully resolved. If the problem persists after we fix the other issue, we will need to investigate this further.
In this ticket, we will handle the "Unable to retrieve job details. File Size Limit exceeded" issue.
Do you still need help with this issue?
If so, then please give me access to your site and tell me which page I should edit with ATE to see this problem.
If you require additional assistance with this, please share the access details to your site with me. I'm enabling a private message for the following reply.
Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ **IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--
I was able to add the site key and register your site. I used this site key: 68e3768370
Please see the attached screenshot.
Can you please confirm it is Ok now, and if you need more help with the issue of this ticket: "Unable to retrieve job details. File Size Limit exceeded"?
If you still need help with this, please let me know which page I should edit with ATE to view this problem.
