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This topic contains 1 réponse, has 2 participants.

Last updated by Jamal il y a 4 mois et 1 semaine.

Assigned support staff: Jamal.

Auteur Messages
juin 12, 2019 à 7:59 #4001431



We receive a message from WordPress to inform us that various errors occured. I just let you know the copy of the message and details of errors under this message to know if you can solve it for us !

Thanks !

Here the original message :

De : WordPress <>
Envoyé : lundi 10 juin 2019 14:43
À :
Objet : [PackshotCreator] Your Site is Experiencing a Technical Issue


Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, WPML Translation Management.

First, visit your website (hidden link) and check for any visible issues. Next, visit the page where the error was caught (hidden link) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

hidden link

To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

Error Details


An error of type E_ERROR was caused in line 183 of the file /www/packshotcreator_101/public/resources/p/wpml-translation-management/classes/records/class-wpml-tm-icl-translations.php. Error message: Uncaught InvalidArgumentException: No translation entry found for query: s:34:" trid = %d AND language_code = %s ";a:2:{i:0;s:6:"485605";i:1;s:2:"nl";} in /www/packshotcreator_101/public/resources/p/wpml-translation-management/classes/records/class-wpml-tm-icl-translations.php:183

Stack trace:

#0 /www/packshotcreator_101/public/resources/p/wpml-translation-management/classes/records/class-wpml-tm-icl-translations.php(67): WPML_TM_ICL_Translations->select_translation_id(' trid = %d AND ...', Array)

#1 /www/packshotcreator_101/public/resources/p/wpml-translation-management/classes/records/class-wpml-tm-icl-translations.php(43): WPML_TM_ICL_Translations->build_from_trid(Array)

#2 /www/packshotcreator_101/public/resources/p/wpml-translation-management/classes/records/class-wpml-tm-records.php(157): WPML_TM_ICL_Translations->__construct(Object(WPML_TM_Records), Array, 'trid_lang')

#3 /www/packshotcreator_101/public/resources/p/wpml-translation-management/inc/actions/wpml-tm-post-actions.class.php(65): WPML_TM_Reco

juin 12, 2019 à 8:48 #4002073


Languages: Anglais (English ) Français (Français )

Timezone: Africa/Casablanca (GMT+01:00)


Thank you for contacting WPML Support. I will be glad to help with this.

Please try WPML's troubleshooting section. Go to WPML -> Support -> Troubleshooting (link).
Once on the troubleshooting screen press the following buttons and check if it helps.
Press each button at a time and wait for the process to complete.
The most relevant button is this.
- 'Set language information'
But while you are on this section please also try the other buttons.
- 'Clear the cache in WPML'
- 'Remove ghost entries from the translation tables'
- 'Fix element_type collation'
- 'Assign translation status to duplicated content'
- 'Fix terms count'
- 'Fix post type assignment for translations'

*** Please make a backup of your database before using this.***

WPML Support

Le sujet ‘[Fermé] Technical Issue WPML Translation Management’ est fermé à de nouvelles réponses.