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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 27 replies, has 2 voices.

Last updated by Kor 3 weeks, 6 days ago.

Assisted by: Kor.

Author Posts
October 17, 2024 at 12:00 pm #16299959

unicR

Background of the issue:
I am trying to maintain translations on my website hidden link using WPML. I have translated all strings, but new ones appear without making any modifications to the website.

Symptoms:
Translations keep reverting to the original language.

Questions:
Can you please help me with a quick fix?

October 17, 2024 at 12:00 pm #16299961

unicR

Help pls?

October 17, 2024 at 7:57 pm #16301940

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting us. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

October 18, 2024 at 3:59 pm #16305635

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've checked your French homepage here hidden link and are you referring to the strings such as the below in English that are not translated?

DESIGN
PRODUCTION
SERVICES
REVIEWS
BLOG
CONTACT

If I've left out anything, could you please highlight it using screenshots?

October 21, 2024 at 7:06 am #16310413

unicR

Yes, also these. The buttons keep reverting to the original language, the Romanian one. And, of course, the links on the buttons are not correct. We are modifying them manually as we do not want our users to suffer from this error. But I can't understand why this keeps happening. This is not the first time I have written to you about it.
And can you tell me why new strings are appearing if I do not modify the website?

Looking forward to your answer!

October 21, 2024 at 9:19 am #16311139

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your response.

I accessed your WP editor at the following link: hidden link , using the Romanian language. While editing the translation, I noticed that some translations have disappeared. Were these translations completed previously, but are now missing?

Screenshot_71.png
Screenshot_72.png
Screenshot_73.png
October 21, 2024 at 9:35 am #16311313

unicR

Hello Kor,

the entire website was translated. I do not know why this is happening.
Also, I see that you are editing the case-pe-structura-metalica.ro website, I have the same issue in unicrotarex.ro. Please also see how many strings I have, is this normal for such a small website? why do new strings keep appearing?
Thank you for your help!

October 21, 2024 at 10:47 am #16311757

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I'm actually checking this page now hidden link . Could you complete the translation again? Then, I will perform some troubleshooting steps to see if the translation reverted to English again.

October 21, 2024 at 10:50 am #16311772

unicR

Oh, yes, Sry for the mistake. I will let you know when the translation is finished.
Thank you!

October 21, 2024 at 10:51 am #16311773

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Alright then, please let me know.

October 21, 2024 at 12:54 pm #16312403

unicR

Hello, please note that I did not manage to update the translation and my working schedule is finished, I will do it tomorrow. Please do not close this ticket.
Thank you!

October 22, 2024 at 8:03 am #16315520

unicR

HEllo, I have completed the translation for the homepage in English. Looking forward to your reply!

October 22, 2024 at 5:58 pm #16318943

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've tested it and it seems to work fine as shown in this screen recording hidden link . All translations are still intact even after I've made modifications to the primary language page.

October 23, 2024 at 9:57 am #16321154

unicR

Hello,
Are you telling me that I have to remake the translations on the entire website, in all languages? Can you tell me why this happened in the first place? As I said before, this is not the first time this has happened, and I would like to know why. It is inconvenient that I remake the translations 100 times.
For example, this is one of many examples, on this page: hidden link the footer is not translated and it was. Why?
Also, please tell me why strings keep appearing without me adding new pages or new elements.
I am looking forward to your answer! Thanks!

October 24, 2024 at 6:17 pm #16327924

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

You need to refresh the Advanced Translation Editor by making minor edits to the page. Now, everything is translated here hidden link and could you check?

The topic ‘[Closed] Translations keep reverting to original language’ is closed to new replies.