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Il s'agit du forum d'assistance technique de WPML, le plug-in multilingue pour WordPress.

Il est accessible à tous, toutefois seuls les clients de WPML peuvent y publier leurs messages. L'équipe du WPML répond sur le forum 6 jours par semaine, 22 heures par jour.

This topic contains 2 réponses, has 2 participants.

Last updated by stanislasd-2 il y a 1 an et 5 mois.

Auteur Messages
février 28, 2019 à 10:40

stanislasd-2

Je tente de : update wpml from 4.2 to 4.2.4

URL de (mon) site Internet où le problème apparaît : hidden link

Je m'attendais à voir : update ok

À la place, j'ai obtenu : La mise à jour a échoué : L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

février 28, 2019 à 11:03 #3254727

Andrey
Supporter

Languages: Anglais (English ) Russe (Русский )

Timezone: Europe/Kiev (GMT+03:00)

While one of my teammates takes care of your ticket, I will provide you with the first debugging steps.

- Go to Dashboard -> Updates
- Press the "Check Again" button
- Press the "Update" button at the bottom of the page
- Try to update the plugins

- Go to Plugins -> Add New -> Commercial
- Press the "Check for updates" button
- Try to update the plugins

If still the issue:
- Go to https://wpml.org/account/sites/ look for your current key and erase it.
- Create a new one for your site.
- Go to Plugins -> Add New -> Commercial
- Click on the "Unregister WPML from this site" button
- Register WPML adding your new key.
- Try also disabling the "Keep wpml.org up-to-date about which theme and plugins I use" option

If that does not fix the issue you can manually update the plugins.
❌ Before proceeding please make a full website backup! ❌
- Download the latest version of WPML from https://wpml.org/account/downloads/
- Disable WPML Multilingual CMS
- Delete WPML Multilingual CMS (the settings and the translations are saved in the database so they will not be deleted)
- Upload the freshly downloaded WPML plugin from Plugins -> Add New -> Upload Plugin
- Activate WPML

février 28, 2019 à 11:19 #3254824

stanislasd-2

My issue is resolved now. Thank you!