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Last updated by Dražen Duvnjak 1 year, 1 month ago.

Author Posts
October 31, 2023 at 9:54 am #14698001

georgiT-5

We are trying to add translating job.
We have 13 files but when we click on the button we get an error.
No error number or log.

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October 31, 2023 at 9:56 am #14698093

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

while you are waiting for one of my colleague to take over the ticket, can you please enable error logging that will save all errors in a file called debug.log, log file inside the /wp-content/ directory.

To do so, please add the following to your wp-config.php

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false);

Once you have added those lines to your wp-config.php file, please try replicate the issue. Then go to your installation's wp-content folder and find the "debug.log" file that should've appeared by now (it will appear if it encounters an error in your server).

Then, upload that file into a storage platform of your choosing (Google Drive, Dropbox, etc) and send me the link (make sure it's set as "public" otherwise i won't be able to access its content) so i can download it and take a look at it, and determine where to go from there.

- https://wpml.org/documentation/support/debugging-wpml/

Thanks,
Drazen

The topic ‘[Closed] We have a problem with adding translating jobs.’ is closed to new replies.