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This topic contains 2 réponses, has 2 participants.

Last updated by Raja Mohammed il y a 5 mois et 3 semaines.

Assigned support staff: Raja Mohammed.

Auteur Messages
avril 20, 2019 à 1:31

leilaR-2

Hello,

Since the update of Woocommerce to the 3.6.0 and 3.6.1 versions, the plugin WPML Multilingual CMS blocks the display of picture gallery in the product page.
We have to keep it deactivated.

Can you help us with this please ?

Best regards and Thank you.

Soyuniq team.

avril 22, 2019 à 9:18 #3654797

Raja Mohammed
Supporter

Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

Kindly apologize for the issue with the update.

We have already identified the issue, the issue is now escalated and notified to our developers.

There are two possible workarounds for now that you can try

1- Rollback to previous WCML version (4.5) you can get the previous WCML version from https://wpml.org/download/woocommerce-multilingual/?section=changelog,

(OR)

2- If you can handle a quick fix in the code.
Please open the file class-wcml-products.php located in the path wp-content/plugins/woocommerce-multilingual/inc/class-wcml-products.php

Approximately at line 689 comment the line

$data['_product_image_gallery'] = null;

Our developers are also working on the fix. the update will be released soon once the testing is done.

Let me know the results.

Kind regards
Raja

avril 26, 2019 à 9:29 #3689241

Raja Mohammed
Supporter

Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi there,

We have released a new version of WooCommerce Multilingual 4.6.2 with the fix for your issue, Please update to the latest version. As a security step secure a backup of your site.

Please let me know the results

Kind regards
Raja