Problem: The client is unable to translate page content built with Pro/Cornerstone and ACF using WPML, despite following initial plugin guidelines. Only menus, page titles, and Gravity forms are translated, while the main content and ACF custom post types (News, Case studies, Products) remain untranslated.
Solution: 1. Ensure that the WPML settings for custom fields and post types are correctly configured: - Navigate to WPML -> Settings and locate the Custom Field Translation section. Set Pro/Cornerstone related fields (look for prefixes like '_cornerstone_', '_cs_') and ACF fields to Translate. - In the Post Types Translation section, ensure that the custom post types are set to Translatable. 2. Use the WPML Translation Dashboard to send content for translation. 3. If issues persist, apply the workaround provided in the WPML errata for Pro Theme layout texts not being translatable via WPML translation editor: https://wpml.org/errata/pro-theme-layout-texts-not-translatable-via-wpml-translation-editor/ 4. Increase the WordPress memory limit to at least 256MB as described here: https://wpml.org/home/minimum-requirements/
If these steps do not resolve the issue, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
