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Account Shows Updates Needed When Plugin Is Fully UTD
Commencé par : chooselifemarketing
dans : English Support
Problem: The client is experiencing an issue where their account indicates that updates are needed for WPML Multilingual CMS, WPML String Translation, and Gravity Forms Multilingual, even though these plugins are confirmed to be up to date on the site. Solution: 1. We asked the client to provide debug information to better understand the site configuration. This can be done by following the steps provided here: http://wpml.org/faq/provide-debug-information-faster-support/ 2. We instructed the client to navigate to Plugins >> Add New >> Commercial tab and click on the 'Check for updates' button to refresh the installer cache. 3. If the issue persists, the client should go to Plugins >> Installed Plugins, click the "Registered" link under either the WPML Multilingual CMS or WPML String Translation plugin to access the Commercial tab. A helpful screencast can be found here: https://www.screenpresso.com/cloud/niahUOwy9csZ/ If this solution does not resolve the issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum. |
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0 | 5 | Il y a 2 semaines et 2 jours | |
Identifying Twig Template Presence
Commencé par : chooselifemarketing
dans : English Support
Problem:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket. |
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0 | 4 | Il y a 1 mois et 2 semaines | |
Previous Ticket Didn’t Go Through?
Commencé par : chooselifemarketing
dans : English Support
Problem: If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket. |
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1 | 6 | Il y a 3 mois et 1 semaine | |
No credits showing on backend
Commencé par : chooselifemarketing dans : Chat Support |
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1 | 2 |
Il y a 1 année et 1 mois
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new site with manually translated pages
Commencé par : chooselifemarketing
dans : English Support
Problem: Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you encounter issues or if the solution does not work for you, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum. |
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2 | 2 | Il y a 1 année et 3 mois | |
Unable to edit translation
Commencé par : chooselifemarketing dans : Chat Support |
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1 | 2 |
Il y a 1 année et 3 mois
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Unable to edit the pages manually
Commencé par : chooselifemarketing dans : Chat Support |
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1 | 2 |
Il y a 1 année et 3 mois
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I can't connect to automatic translation
Commencé par : chooselifemarketing
dans : English Support
Problem: Solution: Additionally, we have created documentation for a similar issue which can be found here: https://wpml.org/errata/wp-external-links-plugin-prevents-the-translation-tools-tab-from-loading/. Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues (https://wpml.org/known-issues/), verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us. |
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2 | 6 | Il y a 1 année et 4 mois | |
Language switcher not working? Or translations not happening? I can't tell
Commencé par : chooselifemarketing dans : English Support |
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2 | 2 | Il y a 1 année et 4 mois | |
WPML chat support ticket by benR-25 – 1710876861
Commencé par : chooselifemarketing dans : English Support |
1 | 1 |
Il y a 1 année et 4 mois
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"This site has moved to a new location" message after launching the site
Commencé par : chooselifemarketing
dans : English Support
Problem: Solution: For detailed steps, please refer to our documentation on Using Advanced Translation Editor when you move or use a copy of your site. If you're still unable to connect to automatic translation after trying the above steps, we suggest unregistering both sites, deleting them from WPML, and then adding the production site back. This process has resolved similar issues for other clients. However, if these steps do not resolve your issue, or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance. |
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2 | 4 | Il y a 1 année et 4 mois |