craigR-9

Problem:
The client is unable to translate strings from a PHP file on their website because the strings are not wrapped in the necessary WordPress functions (__() or _e()).
Solution:
We recommend wrapping the hard-coded strings in the PHP file with GetText functions to make them translatable. You can find detailed instructions on how to find strings that don't appear on the String Translation page and how to wrap texts in GetText calls here:

• Scan the Theme or Plugin
• Wrap All Texts in GetText Calls

The __() function retrieves a translated string without displaying it, useful for assigning to variables or complex operations:

$translated_string = __('Hello, world!', 'text-domain');

The _e() function retrieves and displays a translated string immediately, useful for simple outputs:

_e('Hello, world!', 'text-domain');

If these functions are missing, it indicates that the theme may not have been developed with translation in mind. For automated assistance in adding these functions, you might consider using tools like PHP Code Beautifier and Fixer (PHPCBF) alongside PHP CodeSniffer (PHPCS), though manual adjustments might still be necessary for complex cases.

If this solution does not apply to your case, or if it seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if you need further assistance: WPML Support Forum.