Problem: If you're using Bricks Builder with WPML and notice that elements are not appearing in the correct order within the Advanced Translation Editor, especially on pages with a large number of elements. Solution: We have identified that this issue occurs under specific circumstances and have communicated with the Bricks Builder development team. They have acknowledged the bug and are currently working on a fix. While waiting for the update, we recommend manually creating content rather than using copy/paste or block duplication, as this has shown to work correctly in our tests. Please note that the solution provided here might not be applicable to your situation if it's outdated or not relevant to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and ensuring that you have the latest versions of themes and plugins installed. If the issue persists, please do not hesitate to open a new support ticket with us.
Problem: The client was experiencing a crash with the Advanced Translation Editor (ATE) when trying to translate a page built with BricksBuilder. A specific field that had been translated before was showing as untranslated, and any attempt to select it would cause ATE to crash, resulting in a 'TypeError: Cannot read properties of null (reading 'split')' error message. Solution: We resolved the issue by updating the page title and retranslating it. We recommend the client to verify if the solution worked on their end.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still encountering issues, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us through the WPML support forum.
