Problem: Clicking on the logo always redirects the client to the default language home page instead of staying on the current language. Solution: If you're experiencing this issue and your website was built with Elementor, we recommend translating the header where the logo is located. First, navigate to WPML > Translation Dashboard, search for the header element, and send it to translation. After completing the translation, if the logo link still redirects incorrectly, use the translation editor for the header to search for the logo link and add its translation. For detailed guidance, visit our documentation on integrating Elementor with WPML.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: You are wondering how to activate Yoast SEO translation when using WPML. Solution: If you're using WPML's Advanced Translation Editor to translate your posts and pages, you can automatically translate SEO meta titles and descriptions. The Advanced Translation Editor features a translation memory that automatically applies translations for similar SEO content across multiple posts or pages, without requiring additional credits. For translating global SEO settings like the homepage meta title and description, you need to do this manually through WPML >> String Translation. We recommend following the steps outlined in our guides:
Please try these steps and let us know if you need further assistance.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket at WPML support forum.
Problem: The client is experiencing compatibility issues with the 'Monogram – Personal Portfolio WordPress Theme' which claims to be '1000% compatible with WPML.' The client needs to know if the theme has been officially tested, certified, or approved by WPML, and if there are any known issues related to this theme. Solution: We confirmed that the 'Monogram – Personal Portfolio WordPress Theme' has not been tested or officially certified as compatible with WPML. This does not necessarily mean that the theme will not work with WPML, but it indicates that the theme's compatibility is managed by the theme authors. We recommend that the theme authors apply to our official compatibility program through our Go Global program to ensure full compatibility. If you're experiencing specific translation issues, please provide more details so we can assist further. It's possible that a particular setting may have been overlooked.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: WPML indicates that pages are translated, but most of the content remains in the default German language, despite being viewed in other languages. Solution: The issue arises because the theme's custom Elementor widgets are not registered for translation. To resolve this, follow these steps: 1. Ensure the WPML Multilingual Tools add-on plugin is installed and active. 2. Edit a page in the ORIGINAL language (German) that is not displaying translations. 3. Scroll to the section titled "WPML: Elementor Widgets". 4. Copy the XML content under the subtitle "XML generated for widgets from this page that does not have translation settings.". 5. Paste this XML into WPML -> Settings -> Custom XML Configuration. Ensure it's placed in the correct section, typically for shortcodes. 6. Update the settings, then make a minor edit to the original page/post. When you edit the translation again, the previously missing content should now be visible.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
