Problem: The client reported that after translating strings using the Translation Dashboard, the menus on their website were breaking. This issue persisted even after resetting caches and troubleshooting. The menus would sometimes lose links or rearrange them, especially in the Services dropdown, across different languages.
Solution: We advised the client to update their WPML Multilingual CMS and WPML String Translation plugins to the latest versions, as these updates included fixes for several menu-related issues. After updating, the client was instructed to clear their site cache. If the problem persisted, we suggested creating a new menu and syncing it to all secondary languages to see if the issue was resolved by either resolving a potential database corruption or addressing a compatibility issue with a custom menu walker function. Additionally, we provided a video explanation on how menu synchronization works from the main language to secondary languages.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: If you're experiencing an issue where a string is not outputting in the Estonian language and instead shows in English, despite being translated in WPML String Translation, this might be due to the text domain settings. For instance, using
esc_html_e( 'Privacy settings', 'cookieconsent' )
might not work, but changing the text domain to your theme's text domain, like
__( 'Privacy settings', 'child-theme' )
, resolves the issue.
Solution: We recommend keeping the function that outputs the string and then scanning your theme for strings. Here are the steps: 1. Keep the function:
2. Go to your WordPress Dashboard > WPML > Theme and plugins localization and select your theme to scan. 3. After the scan, navigate to WordPress Dashboard > WPML > String translation and search for the string in question. 4. Ensure the content of the string matches the flag next to it. If not, set the source language correctly by following this guide: How to change the source language of strings. 5. Complete the translation and check the front end.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
