pascalM-20

Problem:

You are experiencing difficulty translating texts and associating images with text in the banner box option of WPBakery using WPML.

Solution:

1. Ensure you have a custom language configuration for WPBakery elements in WPML. This involves adding specific XML configurations in WPML>>Settings>>Custom XML Configuration. For more details, refer to the documentation on building multilingual sites with WPBakery and WPML and registering page builder content for translation.
2. Add the following XML configuration to enable translation for the banner elements:

3. After updating the XML configuration, make a minor edit to the Homepage to refresh the translation settings, then update the translation. Remember to back up your site first and clear all caches after updating.
4. To translate the Image ID, add the following line to the functions.php file of your child theme:

Then, update the Homepage, translate the Image ID values with its French ID, and save the changes.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.