Problem: The client is experiencing an issue where the domain http://www.wintergartenalu.de redirects to ogrodyzimowe.online and displays the Polish version of the site, whereas wintergartenalu.de correctly shows the German version. The client suspects this might be related to WPML settings. Solution: We recommended initially disabling WPML to verify if the issue persists with domain redirections. If the problem continues, it suggests that the issue is with the domain configuration rather than WPML. If disabling WPML resolves the issue, the client should inform us so we can assist further. Additionally, we advised the client to contact their domain/hosting provider to ensure that the redirect from www to non-www URLs is correctly set up and to remove any existing redirects that might be causing the issue.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
