Problem: The client updated their website from WPBakery to Elementor and changed themes, but WPML was still using old WPBakery codes alongside new Elementor codes, causing translation credits to be used excessively. Solution: 1. Go to WPML -> Translation Management -> Translation Jobs and cancel any in-progress job. 2. Edit the default page, make a minor change, and update the page. 3. Go to WPML -> Translation Management, add the page to the translation basket, and send it to yourself as a translator. 4. Translate the page completely in WPML -> Translations. 5. Check if the issue of content appearing multiple times is resolved. If the problem persists: - Manually check the post_meta table in your database for any leftover WPBakery codes related to the post and ensure they are deleted. - Visit WPML > Packages, find your page ID, and delete it. - Regularly check your database for any residual data and consider hiring a developer if manual cleanup is required. For more information on database management, visit WordPress Database Description.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please contact our support at WPML support forum.
