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Trusted Translations, Inc. is an internationally recognized multilingual translation and interpretation service with over 10,000 expert linguists and over 5,000 satisfied clients.

התחלת עבודה עם Trusted Translations

To send the content for translation to Trusted Translations, please ensure that you have the following plugins installed on your website:

  • WPML Multilingual CMS – the core plugin
  • WPML Translation Management – this plugin will allow you to connect to Trusted Translations.
  • WPML String Translation – this plugin will allow you to translate interface strings

You can download them from your wpml.org account. If you do not have an account yet, you can create a new one by choosing WPML Multilingual CMS or Multilingual Agency plans.

Trusted Translations will be available on the  Translation Services tab found on the WPML -> Translation Management page. This page is available only after registering WPML. The entire process takes a few minutes.

If you need any help with the WPML plugin configuration, go through our getting started guide or simply ask a question on our support forum.

Connecting your website to Trusted Translations

To connect WPML to Trusted Translations, all you need is the API Token.

Go to WPML -> Translation Management to select your translation method. Click the button Yes, show me the available translation services.

Selecting translation method

Find Trusted Translations on the list of translation services and click Activate.

In the next screen, select whether you already have a Trusted Translations account or need to register.

If you have an account, click Yes, I already have an account and enter your token on the following screen.

Requesting an account

If you clicked No, I don't have an account, you can request an account and your API Token by emailing Trusted Translations to sales@trustedtranslations.com.

Once you have your API Token, go to the Translation Services tab on the WPML -> Translation Management page. There, enter your API Token to authenticate Trusted Translations.

Congratulations! Your Trusted Translations account is now connected to your WordPress website.

Sending content for translation

Now, you are ready to send content for translation. For detailed steps, please visit our dedicated documentation page.

Receiving a quotation and authorizing your translation

Once your translation basket has been transmitted, Trusted Translations will be notified immediately and will proceed to carry out detailed analysis and quoting of the batch.

Trusted Translations will email you a detailed quote for the batch, with terms and conditions of business and simple instructions on how to authorize the translation.

Receiving completed translations

As soon as a translation job is finished by Trusted Translations, it will be ready to be delivered to your website.

Depending on your configuration, translations will be delivered automatically or can be manually fetched from your WordPress admin panel.

To check your configuration, go to WPML -> Settings, locate the Translation Pickup mode section and verify the selected option.

Select translation delivery method
Checking translation delivery method

When automatic delivery is selected, translations will be delivered to your website automatically as soon they are complete. At any time, you can check the status of translation jobs.

If you choose the option to fetch translation manually, you can download completed translations from the WPML -> Translation Management page. Click the Check status and get translations button at the top of the page.

Canceling translation jobs

If for any reason, you want to cancel the translation of the pages sent from WPML to Trusted Translations, bear in mind that:

  • You cannot manually delete or cancel jobs from the Translation Jobs tab on your website.
  • The project can be canceled only by Trusted Translations. To do this, please contact Trusted Translations directly.

Depending on your Translation Pickup mode configuration, the cancellation request can be sent to your website automatically through XML-RPC. Otherwise, you must click the Check status and get translations button on the Translation Dashboard tab to refresh the status and see the changes.

As a result, WPML will remove all canceled jobs from the Translation Jobs tab.


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