Your translation status may appear "stuck" or show an error due to issues with the Advanced Translation Editor. Two primary workarounds are available: editing the stuck pages based on your chosen translation mode or modifying translators through Translation Management.
- If you use Translate Everything Automatically mode, you can simply edit your stuck pages by making a minor change, such as adding a space or a word. This will reset the pages’ translation status and assign them a new Job ID for automatic translation.
- If you use Translate What You Choose mode, go to WPML → Translation Management and click the Jobs tab. Cancel the stuck jobs. Then, edit the page or post that was stuck and make a small change to the title. Save the change and submit the page or post for translation again.
If you still can’t complete the translation of a page or post, it may be because you do not have the correct permissions to translate content. Go to WPML → Translation Management and click on the Translators tab to check if the user having the problem is a translator.
- If not, click the Add a Translator button and choose the Select an existing user and set as Translator option. Then, set the language pairs for your user and Save your changes.
- If your user is already a translator, click on the pencil icon and reassign the language pairs. Then, Save your changes.
If neither of these workarounds solve your issue, please do not hesitate to open a ticket in our Support forum.