Problem: You have inserted HTML code on your website and noticed that it can be translated in the WPML Advanced Translation Editor on one site but not on another, despite similar settings. Solution: We recommend the following steps to potentially resolve this issue: 1. Edit the page in Elementor and remove any CSS from the HTML widget, leaving only the HTML markup. 2. Move the CSS to your themeโs custom CSS area or another appropriate location, if available. 3. Update the page. 4. Open the translation again and check the results. If the behavior remains the same, the only supported option for translating the HTML content is to disable the WPML Translation Editor for that page and translate it directly in the Elementor editor. For more detailed guidance, please visit Using Different Translation Editors for Different Pages.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client's invoices are being generated in English instead of Bulgarian, despite all strings being correctly set in WPML String Translation. Even manual regeneration of the invoices does not switch them to the correct language. Solution: 1. Verify the plugin used for generating PDF invoices. If it's a third-party plugin, ensure it supports WPML or contact the plugin author for assistance in making it compatible. They can reach out for help via WPML Go Global Program. 2. Check and adjust the source language of strings in WPML > String Translation. If strings are incorrectly assigned, they need reassignment to the correct source language. For guidance, visit How to Change the Source Language of Strings. 3. Ensure all relevant strings, especially those related to invoices, are fully translated and updated in WPML > String Translation. This includes strings from different text domains such as 'admin_texts_woocommerce_....' or 'admin_texts_woo_bg_settings_invoice_prepared_by'. 4. If issues persist, update and scan the relevant plugins for new strings via WPML > Theme and Plugin Localization, then translate these strings. 5. Test the solution with a new order and check both the admin and customer sides for correct language display.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML Support Forum.
Problema: El cliente tiene problemas para traducir los textos personalizados del banner de cookies de Complianz en un sitio multilingรผe gestionado con WPML. A pesar de seguir los pasos adecuados para la localizaciรณn y traducciรณn de cadenas, las cadenas del banner no aparecen registradas para traducir. Soluciรณn: 1. Seguir la guรญa de compatibilidad de plugins para traducir Complianz con WPML, disponible en https://wpml.org/documentation/plugins-compatibility/how-to-translate-complianz-with-wpml/. 2. Si el problema persiste, verificar si las cadenas se han registrado en un idioma incorrecto. Cambiar el idioma por defecto de las cadenas siguiendo los pasos en https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/ y luego enviarlas a traducir automรกticamente.
Si la soluciรณn proporcionada no resuelve el problema o parece desactualizada, recomendamos abrir un nuevo ticket de soporte. Tambiรฉn es altamente recomendable revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versiรณn del arreglo permanente y confirmar que tienes instaladas las รบltimas versiones de los temas y plugins. Para mรกs asistencia, visita nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problema: Se vocรช estรก enfrentando dificuldades com elementos como strings e links que o WPML nรฃo consegue detectar ou encontrar nas traduรงรตes, e essas traduรงรตes sรฃo eliminadas ao entrar na lรญngua padrรฃo, este resumo pode ajudar. Soluรงรฃo: O WPML tem uma funcionalidade para traduzir links internos automaticamente, desde que a traduรงรฃo jรก exista no site. No entanto, alguns plugins e temas podem interferir nessa configuraรงรฃo e causar problemas. Se vocรช estรก utilizando o Internal URL e ele estรก funcionando corretamente, essa รฉ a melhor abordagem a seguir.
Se esta soluรงรฃo se mostrar irrelevante, desatualizada ou nรฃo aplicรกvel ao seu caso, recomendamos que abra um novo ticket de suporte. Tambรฉm รฉ altamente recomendรกvel verificar os problemas conhecidos, confirmar a versรฃo da correรงรฃo permanente e verificar se vocรช instalou as versรตes mais recentes dos temas e plugins. Para assistรชncia adicional, visite nosso fรณrum de suporte.
