This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with currency conversion when creating orders in USD on a staging site, where the shop currency is THB. Specifically, the unit price is not converting correctly and is using the base currency price as if it was in USD, resulting in an incorrect discount being applied.
Solution:
We have identified that this issue is already known and is scheduled to be fixed in a future version of WooCommerce Multilingual. As a temporary workaround, we recommend the following steps:
1. Edit the order and click on the pencil icon to change the product quantity.
2. Press the Save button.
3. Edit the order again and revert the quantity to the original amount.
4. Press the Save button again.
This workaround should correct the unit price display after saving the order.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 1 reply, has 2 voices.
Last updated by Noman 3 months, 2 weeks ago.
Assisted by: Noman.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.