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Supporter timezone: America/Sao_Paulo (GMT-03:00)
This topic contains 6 replies, has 2 voices.
Last updated by Mateus Getulio 1 year, 8 months ago.
Assisted by: Mateus Getulio.
Author | Posts |
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August 9, 2022 at 8:20 pm #11835869 | |
oldrichH |
Tell us what you are trying to do? Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site? What I tried today: I think this feature is more governed by the setting in the "Post Types Translation" section using the "Media Files (attachment)" item. However, it is not possible to make settings for individual fields there. In database the field is stored into post_title field is generated from post_name field. We are also thinking of having the whole website translated into another language and the idea of paying for translation of nonsensical names of tens of thousands of images is not entirely pleasant... We would need a change solution for new and existing translations. |
August 11, 2022 at 2:08 pm #11851103 | |
Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hello there, Thanks for your contact. I'll do my best to help you! Just to keep you updated, we are already checking this issue and trying to find possible solutions for you. As far as I can see, other users already reported a similar behavior: https://wpml.org/forums/topic/marking-media-title-and-alt-text-as-not-translatable/ The first case is escalated to our developers. On the second case, there is a workaround, but it works only if you do not intend to translate the medias. But it seems to not be your case, correct? You want to keep translating the images, alt attributes, and exclude only the titles, is that right? Please confirm this information to us, and I'll be checking with our second tier supporters what we can do here. Thanks! Best regards, |
August 11, 2022 at 4:43 pm #11852065 | |
oldrichH |
"The first case is escalated to our developers." Thank you, we will wait for an update before processing the next language translation. |
August 11, 2022 at 8:24 pm #11853019 | |
Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hi there, No worries, and thanks for the clarifications! In this case, duplicating the media titles to the translations wouldn't be a possible workaround? You could automatically do that by running the Media Translation setup again in WPML -> Settings -> Media Translation. Regardless, I have escalated this ticket to our 2nd tier of support where our 2nd tier specialists will take a deeper look at this issue and will try to find a solution. I will get back to you as soon as I get an answer from them. Thanks for your patience in the meantime! Best regards, |
August 15, 2022 at 8:54 pm #11868917 | |
Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hello again, Thanks for your patience. Could you please show us some examples of the images containing this issue? Also, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: **IMPORTANT** - Please make a backup of site files and database before providing us access. Please, let me know if you need any additional details. Have a nice day. |
August 23, 2022 at 10:35 am #11911353 | |
oldrichH |
Hello, What exactly are the implications of this? Will we then have to translate all the media again? My understanding of the whole thing is that the media translation is programmed to require a title translation and cannot be configured separately. Incidentally, there was a similar problem previously with captions and descriptions being required for all images. This change was also previously initiated by me. You should probably want me on the concept team 😉 If we are solving a feature and not a bug, then why are login credentials needed? We have 17 GB of images on the site and backups are a bit of a problem. Or maybe our problem is not replicable on any installation? The condition is that the images probably have to be associated with the page you want to translate. I was hoping that in the new version of the plugin this would be ok and we would be able to specify a nonsense-free translation. I attach at least a screebshot of the setup and a sample xliff is here: hidden link Greetings |
August 23, 2022 at 8:21 pm #11915739 | |
Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hey there, Thanks for your reply. In this case, I'll provide you with an automatic login link for a Sandbox, so that you can replicate the same behavior there. Does it sound good? Another approach we can test is: - to disable the Media Translation plugin If possible, please give it a try and let us know about your results. Regardless, in my next private reply you'll find the automatic login link, in order to reproduce the issue. Please keep us posted. Thanks! Regards, |
The topic ‘[Closed] Disable image name translation’ is closed to new replies.