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This topic contains 12 replies, has 3 voices.

Last updated by Marcel 1 year, 4 months ago.

Assisted by: Marcel.

Author Posts
November 23, 2022 at 10:28 am #12518235

John

Hello, I have scheduled a sale price to our website, and after the time expired the regular price it's modified.

I also have founded other topic regarding this but without the solution to fix this issue. https://wpml.org/forums/topic/scheduled-sale-price-mixes-the-pricing-with-default-language/

Can you please help me with this?

Thank you!

November 23, 2022 at 3:23 pm #12520561

Laura
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks for contacting us.

The issue was solved in WCML 5.0.0

If you still have it, please reproduce it here so we can check hidden link

December 2, 2022 at 11:50 am #12578161

John

Hello,
We apologize for this late reply.
It was a super crowded period for us, being the discounts period.
We will return at the latest on Tuesday morning with an answer.
Thank you!

December 2, 2022 at 1:57 pm #12578959

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

no problem. Please let us know if you need further help with this issue.

Best Regards
Marcel

December 5, 2022 at 1:23 pm #12591569

John

Hello,
I did a test and unfortunately the problem persists. As I said, after setting a reduced price using the schedule, after it expires, the price will change. It will be a different price than the one that was initially. I am attaching an image hidden link.
Please give me the opportunity to give you access to the site to test it for yourself.
Thank you

December 5, 2022 at 5:28 pm #12594073

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

Thanks for the info. This strongly reminds me of https://wpml.org/errata/woocommerce-multilingual-multi-currency-displays-the-wrong-amount/.

Can you please check if this workaround works for you? If not, please let me know and I will provide a Sandbox installation to check if it's reproducible from scratch.

Best Regards
Marcel

December 6, 2022 at 10:16 am #12597849

John

Hello,
Thank you very much for your support, unfortunately I still have the issue.
I have add your code from that topic, but isn't working.
As you can see in this image hidden link after the expiration time, the product have the sale price set as regular price.
Waiting for your reply,
Thank you!

December 7, 2022 at 3:48 pm #12608533

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

thanks for the info. Please try if you can reproduce the issue from scratch on this hidden link isolated Sandbox environment by configuring a basic example product. WPML and WooCommerce are already pre-configured.

Can you reproduce the issue here?

Thank You!

Best Regards
Marcel

December 7, 2022 at 9:23 pm #12610019

John

Hello,
I have made a product for testing, we need to wait until tomorrow night when the sale prices expires to check if it's changing or not. Please let the sandbox online until Friday morning.
Thank you!

December 8, 2022 at 3:12 pm #12615813

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

sure, no problem.

Best Regards
Marcel

December 9, 2022 at 8:48 am #12619469

John

Hello.
Thank you for leaving the sandbox live until today.
The problem also occurred on the sandbox, you can check. I will also leave you 2 pictures, from which you can understand the problem. hidden link
When we put a sale price with a schedule, after it expires, the reduced price is displayed as the regular price, although at the back, on the product, it is not changed, but at the front, the reduced price is displayed.
Waiting for your reply.
Thanks

December 9, 2022 at 10:52 am #12620365

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

thanks for the info. I will forward this as a reproduced bug to our developers and let you know once I receive feedback.

Best Regards
Marcel

December 12, 2022 at 5:02 pm #12636989

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

I tested this further and realized it also happens once WPML is deactivated.

I checked the WooCommerce GitHub page and saw that this is a known bug in their code:
hidden link
hidden link

Best Regards
Marcel

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.