Este es el foro de soporte técnico de WPML, el plugin multilingüe de WordPress.
Todas las personas pueden leerlo pero solo los clientes de WPML pueden ingresar comentarios. El equipo de WPML responde en los foros 6 días a la semana, 22 horas por día.
Hoy no hay asistentes de soporte disponibles en el foro Spanish. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.
Este tema contiene 5 respuestas, tiene 2 voces.
Última actualización por Mateus Getulio hace 1 año, 10 meses.
Asistido por: Mateus Getulio.
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junio 18, 2022 en 8:40 am #11489527 | |
asessoriaF |
Hi, Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with one of your plugins, WPML Multilingual CMS. First, visit your website (enlace oculto) and check for any visible issues. Next, visit the page where the error was caught (enlace oculto) and check for any visible issues. Please contact your host for assistance with investigating this issue further. If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further. enlace oculto To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires. When seeking help with this issue, you may be asked for some of the following information: Error Details can you asist, please? |
junio 20, 2022 en 3:37 pm #11501377 | |
Mateus Getulio Supporter
Idiomas: Inglés (English ) Portugués, Brasil (Português ) Zona horaria: America/Sao_Paulo (GMT-03:00) |
Hi there, Thank you for contacting WPML support. The error message means that the update is incomplete or that some of you WPML plugin files have been corrupted somehow during the update. To solve it: - Please delete your "sitepress-multilingual-cms" folder from yoursite/wp-content/plugins/ manually via FTP/cPanel These steps should solve the issue. Please give it a try and let me know the results. Regards, |
junio 20, 2022 en 4:07 pm #11501611 | |
asessoriaF |
Hi Mateus, thanks |
junio 20, 2022 en 8:14 pm #11502627 | |
Mateus Getulio Supporter
Idiomas: Inglés (English ) Portugués, Brasil (Português ) Zona horaria: America/Sao_Paulo (GMT-03:00) |
Hey there, Thanks for your reply. By going to your WP Dashboard -> Plugins -> Add New, and clicking on the button 'Upload Plugin'. Then, you should be able to select the file on your computer, install and activate it. Please let me know if you're stuck on this process. Looking forward to your reply, thanks! Best, |
junio 23, 2022 en 7:38 am #11526601 | |
asessoriaF |
Thank you Mateus, I just wondered if (as I deleted a file) I had to upload via ftp or something |
junio 23, 2022 en 7:46 pm #11533219 | |
Mateus Getulio Supporter
Idiomas: Inglés (English ) Portugués, Brasil (Português ) Zona horaria: America/Sao_Paulo (GMT-03:00) |
Hello Jordi, Thanks for your reply. This behavior indicates a known issue, whose solution generally is regenerating mo files. Please try the following: - Before proceeding with the next steps, backup your website Please let us know if it works well for you. Kind regards, |