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Problem:
After migrating their site, the client was unable to use automatic translation, receiving a message stating insufficient credits, despite having credits allocated.
Solution:
1. We identified that the client had multiple automatic translation accounts and found 1651 credits that were not visible due to the client using a different account than before.
2. We moved the credits back to the client's WPML.org account.
3. We instructed the client to:
- Visit https://wpml.org/account/sites and remove the existing key for the current site.
- Generate a new key and copy it.
- Go to the site's backend under Plugins > Add new > Commercial.
- Unregister WPML from the old key and re-register with the new key.
4. After re-registering, the client should assign the credits back to their site by following the steps at https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/.

If this solution does not seem relevant, please open a new support ticket at WPML support forum.