angeloS-19

Problem:
The client was experiencing issues with the French translation not copying the featured image and listing data from the default language. Additionally, there were problems with translating certain custom fields and checkboxes in the listings.

Solution:
We recommended the following steps to address the issues:
1. Navigate to WPML-> Settings-> Custom Fields Translation.
2. Enable the 'Show Multilingual Content Setup' meta box on the post edit screen and save the settings.
3. Edit the listing in the default language and check the 'Multilingual Content Setup' section.
4. Set the data fields to either 'copy' or 'translate' depending on the requirement.
5. Update the listing in the default language and then update its translation.
6. For issues with system fields not appearing correctly, go to the 'Show Systems Fields' option, search for '_cth', and adjust the settings to match those on the staging site.
7. Save the changes and update both the listing types and their translations.

If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket for further assistance at WPML support forum.

Problem:
You are facing an issue where the English version of your website's content is not displaying on the front end. You have tried several troubleshooting steps including refreshing and editing the English version, disconnecting and reconnecting the English page, creating new drafts in both Italian and English, disabling and updating the Breeze plugin temporarily, and clearing the WPML cache.
Solution:
We have investigated your issue and found that the listing type should not be translated, as its custom post type (CPT) is set to be displayed as translated. We resolved the issue by deleting the translation of the ATTRAZIONI/POSTI DA VEDERE listing type. After removing the translation, the English listing now appears correctly.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.