Problem: The client needed help translating the 'Events' title and the 'Show' string on their Arabic shop page, which were still displaying in English despite attempts to translate them using WPML. Solution: We identified that the WooCommerce Multilingual (WCML) addon was disabled, which is essential for WPML to function correctly with WooCommerce. After enabling WCML, the translation issues were resolved. Additionally, we adjusted the slug of the Arabic page for easier testing and located the 'Show' string in the String Translation section of WPML, where we successfully translated it.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client needed to translate the term 'RELATED SESSIONS' which was manually changed from 'related products' in a PHP file on their server, and was not appearing in WPML's string translation. Solution: We advised the client to ensure that the string 'Your Custom Title' is wrapped with a WordPress translation function to make it translatable by WPML. Here's a step-by-step guide: 1. Modify the PHP code in functions.php to include a translation function:
2. Replace 'your-text-domain' with the theme’s text domain. 3. Navigate to WPML → Theme and plugins localization and scan the theme so WPML can detect the new string. 4. Go to WPML → String Translation, search for 'Your Custom Title', add the Arabic translation, and save.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client is experiencing issues with currency symbols not displaying correctly on their multilingual WooCommerce site. They have to manually add code to their functions.php file to switch currency symbols between English and Arabic, depending on the current language. Despite using WPML's String Translation for the currency, the Arabic currency symbol disappears or does not display correctly when the site language is switched.
Solution: 1. Understand that WPML does not control how WooCommerce displays or formats currency symbols. The issue arises from the custom code used to switch currency symbols based on the site's current language. 2. Remove any currency symbol translations from WPML String Translation to avoid conflicts, as these symbols are fixed and do not require translation. 3. Ensure that the custom filter code is correctly implemented to change the currency symbol based on the current language. This code is necessary because WooCommerce does not automatically adjust currency symbols based on WPML's language settings.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/.
Problem: The client is experiencing an issue where the currency symbol on their website displays in Arabic when the site is in English, despite needing it to match the language currently being displayed (English or Arabic). Solution: If you're facing a similar issue where the currency symbol does not match the website's language, we recommend checking the solution provided in a related support ticket. This involves configuring WPML to correctly translate custom currency symbols in WooCommerce. You can find detailed instructions on how to address this issue by visiting the following link: Translation of Custom Currency Symbols in WooCommerce Using WPML.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
