Problem: The client is experiencing issues with the URL of translated posts not matching the new content after cloning and translating an original post. The translated post retains the URL of the original post instead of reflecting the new cloned content. Solution: We recommend the following steps depending on the translation method used: 1. If using the manual method and editing content directly in the second language via the WordPress editor, adjust the URL/slug manually from the same screen inside the WordPress edit screen, as you would do in the default language. More details can be found here: https://wordpress.com/support/permalinks-and-slugs/ 2. If using the WPML editor or automatic translation, ensure that the slug/URL settings in WPML are configured to auto-generate from the title. Make a small change to the default page, save it, and re-translate. Note that all changes done manually will be overwritten when you re-translate via the WPML editor or automatic translation. For more information, visit: https://wpml.org/documentation/getting-started-guide/translating-page-slugs/
If these solutions do not resolve your issue or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: If you're experiencing issues where Spanish translations are not retaining formatting information such as line breaks compared to the original English posts, this might be due to a known issue with the Advanced Translation Editor. Solution: We recommend trying the workaround provided in our documentation. You can find detailed steps on how to address this issue by visiting https://wpml.org/errata/line-breaks-are-ignored-when-using-the-advanced-translation-edior/. Alternatively, using the previous version of the Advanced Translation Editor might also resolve this problem.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client noticed that all Spanish translations of their blog posts were redirecting to the homepage instead of the individual blog posts. Solution: We recommended checking if the translated posts were visible on the frontend when logged in as an admin. If visible, the issue might be that the posts are in Draft mode. The client should edit these posts and publish them to see if this resolves the issue.
If this solution does not apply or is outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
