Problem: If you're using JetEngine with a Custom Post Type for a blog page and have added a Post Comments widget using the Elementor Single Post template, you might find that the comment form works in the original language but is not visible in other languages. Solution: We recommend checking the translation status of your templates. In this case, the template translations had the status "Update needed". Completing the translations to 100% resolved the issue, making the comment sections visible on the translated posts. You can access the translations at WPML > Translation Dashboard. Here you can create a job, and send it to automatic translation or assign it to yourself and access it at WPML > Translation to translate the job with the Advanced Translation Editor.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is using Mollie on WooCommerce with WPML on their website and is trying to make the payment screen translatable. The payment screen is only in Dutch, even when the website with WPML is set to English or Spanish. Solution: We registered two admin strings from Mollie that had not been previously registered for translation. You can now translate these strings by accessing the WPML String Translation page. If you're experiencing this issue, we recommend you check and translate the necessary strings.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at our support forum.
Problem: The client installed WPML and noticed that while the text in the header translates when switching languages, the layout breaks. Specifically, the menu alignment is incorrect on both desktop and mobile views. The client attempted to edit the Elementor Header templates for different languages but could only access the original Dutch header. Solution: We recommend the following steps to resolve the header layout issue: 1. Increase the WP Memory Limit to at least 128MB, as WPML requires more memory than the default 40MB provided by WordPress. Add the following lines to your wp-config.php file:
2. Navigate to WPML >> Translation Management, select 'Template' in the first dropdown, and click the 'Filter' button. 3. Choose the Header template and select the secondary languages to translate it. 4. Clear all types of site/server/CDN cache. For more detailed instructions on translating Elementor templates, visit https://wpml.org/documentation/plugins-compatibility/elementor/#translating-elementor-templates.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
