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MultiTrans is a modular translation management system (TMS) that centralizes and automates your translation workflow, leverages your translation memory and unifies terminology across your communications and organization. With over 25 years of experience and a network of over 6,000 linguists, provides full range of linguistic products and services.

התחלת עבודה עם MultiTrans

To send files for translation to MultiTrans, you first have to log in to your account, and download and install the following plugins on your website:

  • WPML Multilingual CMS: the core plugin.
  • WPML Translation Management: this plugin will allow you to connect to MultiTrans.
  • WPML String Translation: this plugin will enable you to translate interface strings.

If you do not have a account yet, you can create a new one by simply choosing between our WPML Multilingual CMS or Multilingual CMS Lifetime plans.

As soon as you get access to your  account, you may refer to our detailed step-by-step guide on how to download and install WPML. Please remember to  register your site to receive automatic updates and gain access to MultiTrans’ services.

If you need any help with the WPML plugin configuration, you can go through our getting started guide or simply ask a question on our support forum.

Connecting your site to MultiTrans

Once all the required plugins have been installed and activated, all you need to connect WPML to the translation service are your MultiTrans Flow URL, username, password, customer name and contact name.

Requesting a MultiTrans account

You can request MultiTrans credentials by contacting your translation provider. You can mention that you want to integrate WordPress and MultiTrans to provide seamless translation workflows.

Activating and authenticating MultiTrans

Login to your WordPress website, visit the WPML->Translation Management admin page, and click on the Translation Services tab.


Translation Services Tab
Translation Services Tab


Scroll down to I'm looking for translation management systems and click the link.

Translation management systems link
Translation management systems link


Locate MultiTrans from the list and click the Activate button to activate it.


Activating MultiTrans


Once the service is activated, click the Authenticate button. Here, you will need the API Credentials (Flow URL, username, password, customer name and contact name) obtained in the previous step.

Authenticating MultiTrans


A popup window will appear in which you can paste or enter your MultiTrans API Credentials. After entering the values, click the Submit button.


MultiTrans authentication dialog window

Congratulations! Your MultiTrans account is now connected to your WordPress account.

Now, you are ready to send content for translation.

Sending your content for translation

To send pages for translation, go to the Translation Management module (WPML->Translation Management).

Translation Management


Select the pages you want to translate by clicking the checkboxes in the first column. Next, select the target languages by checking the boxes, and click the Add selected content to translation basket button.


Selecting pages to send for translation


Go to Translation Management and click on the blinking tab at the top of the page, which is called Translation Basket. On this tab, you will see a list of all the pages (jobs) that you added to the basket, as well as the languages these items are to be translated into.

Here, you can verify the content you wish to translate, remove pages you incorrectly added, and change the Batch name. The Batch name is visible on the Translation Jobs tab and will help you find projects. When you are ready, simply click the Send all items for translation button to send everything to MultiTrans.


Sending pages for translation


When the translation basket’s contents have been successfully sent to MultiTrans, you will see a confirmation message, as shown in the following figure.


Basket content successfully submitted to MultiTrans


Click on the Translation Jobs link in the confirmation message, or click on the Translation Jobs tab at the top of the screen. On the next administration screen, the Batch you just sent to translation will appear.

Click on the batch name to be redirected to MultiTrans.


Jobs in progress


Starting translations

After clicking on the batch name you’ll be redirected to MultiTrans. Log in with Google or, alternatively, enter your MultiTrans email and password to log in.


MultiTrans login screen


Once logged in, complete the setup of your project in MultiTrans.


MultiTrans dashboard

Receiving completed translations

As soon as a translation job is finished by MultiTrans, it will be ready to be delivered to your website.

Having your completed translations delivered to your site

When translations are complete, you will receive a notification email from MultiTrans.

Go to the Translation jobs tab and click the Synchronize status button first.

Synchronizing status


Depending on your configuration, translations will be delivered automatically or can be manually fetched from your WordPress admin panel after you click the Synchronize status button.

To check your configuration settings, open WPML->Translation Management and click on the Multilingual Content Setup tab. Find the Translation Pickup mode section and check the selected option.

Select translation delivery method


  • The option labeled Translation Service will deliver translations automatically using the XML-RPC means that a translation will be delivered to your website automatically after you click the Synchronize status button.
  • The option labeled The site will fetch translations manually means that completed translations can be downloaded from the Translations Dashboard (WPML->Translation Management) by using the Check status and get translations button at the top of the page after clicking the Synchronize status button.


Fetching completed translations manually


Once the jobs are fetched, their status in the Translation jobs tab will be changed to “Complete.”

Jobs complete


Canceling translation jobs

In MultiTrans, we are creating a separate project for each language pair, therefore, you can delete an entire project from MultiTrans by logging to your MultiTrans account.

NOTICE: Be aware that cancellation requests for previously submitted work should be sent as soon as possible, as MultiTrans cannot cancel translation work that has already been completed. Unless your commercial terms state otherwise, you will be charged for the work completed.

Having your canceled translations returned to your site

When a project is canceled, information will be returned to your site after you have manually checked for canceled translations. First, click the Synchronize translations button and after a few seconds/minutes (depending on the amount of content), click the Check status and get translations button on the Translation Management Dashboard.


Checking for canceled jobs in manual translation pick up mode


When a project is canceled, it is removed from the Translation Jobs tab in WPML.


Canceled jobs removed from the Translation Jobs tab



How can I know when my translations are complete?

You will receive a notification email from MultiTrans. Go to the Translation Jobs tab and click the Synchronize status button next to the batch you want to fetch. This will trigger a synchronization with MultiTrans’ servers and the jobs will be ready to download.


Synchronizing status


Click the Check status and get translations button at the bottom of the Translation Dashboard to download all completed jobs belonging to that batch.



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