Problem: The client inquired about changing their payment plan from an annual to a monthly subscription. Solution: We informed the client that we currently do not offer a monthly subscription option. All WPML subscriptions are billed and renewed on an annual basis, and it is not possible to switch from an annual to a monthly payment plan.
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
