Problem: The client is experiencing two issues with the localization of custom fields using WPML and ACF (Advanced Custom Fields): 1. A custom field is displayed with a lock icon and is set to translate, but it does not appear in the Advanced Translation Editor. 2. An ACF field that includes a document from the media library is not visible in the list.
Solution: We first clarified whether the ACF plugin was installed since only the Advanced Custom Fields Multilingual bridge plugin was visible. It's essential to have both the ACF plugin and the bridge plugin installed for proper functionality. We recommended checking the installation of the ACF plugin at https://www.advancedcustomfields.com/ and also suggested reading our guide on translating sites built with ACF at https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/.
If this solution does not resolve your issue or seems irrelevant due to updates or differences in your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client was unable to translate the tab title in the Woodmart theme for WooCommerce on a single product page. Solution: We located the string under 'Admin Texts Translation'. We recommend you navigate to WPML → String Translation to translate the necessary string. For detailed guidance, you can refer to our documentation on String Translation.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the issue persists. You can do so at our support forum.
