Problem: The client is experiencing an issue where the WPML Translation Editor displays an outdated version of the original post after updates are made in the WordPress Editor. This occurs despite clearing caches and updating the post, leading to synchronization issues between the WordPress Editor and the WPML Translation Editor. Solution: We recommend increasing the WordPress memory limit as it might be causing the issue due to insufficient memory allocated. You can do this by modifying the
wp-config.php
file located in the root directory of your WordPress installation. Change the line:
define('WP_MEMORY_LIMIT', '256M');
to
define('WP_MEMORY_LIMIT', '384M');
Ensure this line is placed before the comment:
// That's all, stop editing! Happy blogging.
After adjusting the memory limit, try updating the original post again. If the translation status still does not reflect the changes, please consider opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If this solution does not resolve your issue, please do not hesitate to contact us for further assistance by opening a new support ticket at WPML support forum.
Problem: You need to remove all accounts except for one specific account and assign all credits to that account. Solution: We have assigned the credits directly to the specified account. Additionally, we are transitioning from a Credits system to a Words system. You should now see an available amount of 69,650 in the account.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking for related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
