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This topic contains 1 reply, has 2 voci.

Last updated by Noman 7 mesi, 1 settimana fa.

Assigned support staff: Noman.

Autore Post
April 10, 2019 at 12:44 pm #3576205

alessioV-2

Salve, sto cercando di registrare un nuovo sito web, ma nonostante io copi la chiave esattamente, mi dà errore e dice "Chiave non valida per il sito attuale.".

Potete aiutarmi per favore? Grazie

April 10, 2019 at 12:48 pm #3576235

Noman
Supporter

Languages: Inglese (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. I am going to answer this in English, I hope that is ok, if you still need help in Italian please let me know.

Could you please make sure your current site URL and registered site URL are same e.g. with www or without www.

If still issue persists, please follow the steps below and let me know how it goes?
- Please backup your database and website
- Deactivate the existing WPML plugin and add-ons.
- Delete the plugin files – this does not delete your translations. You will just delete the plugin files from your "wp-content/plugins" folder, all your data will be kept saved.
- Install and activate WPML again. You can download it from your account: https://wpml.org/account/downloads/
- Again register WPML in your site and enter the new key:
Please Login to your WPML account >> go to Sites page >> Remove your current site / domain from there >> and re-add your site >> it will give you New key which you can add back in your site: https://wpml.org/account/sites/

Thank you

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