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[Resolved] Continue with "Products are not translable"

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This topic contains 4 replies, has 3 voices.

Last updated by mohamed-amineA 1 year, 11 months ago.

Assisted by: Long Nguyen.

Author Posts
December 4, 2022 at 8:00 am #12585703

mohamed-amineA

Hello

In this ticket we was talking about products translation https://wpml.org/forums/topic/products-are-not-translable/

I tried to start the setup wizard, but I get a blank page.
December 5, 2022 at 5:06 pm #12593923

Laura
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hi,

thanks for contacting us.

If you get a blank page please enable the WordPress debug.log and check for the error, or we're not able to provide any help https://wpml.org/documentation/support/debugging-wpml/
December 6, 2022 at 8:32 pm #12602135

mohamed-amineA

Thank you, the issue is fixed, I don't know how !

Now the products are translable, but I can't duplicate them to an other language from english, the duplication appear on the AR/FR products liste, but it's not related with the ENG product, Also the price and other informations is not duplicated.
December 7, 2022 at 7:34 am #12604337

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi there,

Thank you for contacting WPML support, I'd be happy to help you on this issue.

Can you please share some screenshots of the issue on your site? If you have translated products already, please follow the documentation below to connect a product with a translation.
https://wpml.org/faq/how-to-link-already-translated-pages/

You can also create a new product and follow the documentation below to duplicate a product and translate it independently.
https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

Look forward to your reply.

Thanks