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This topic contains 3 risposte, has 2 voci.

Last updated by Alejandro 4 mesi, 4 settimane fa.

Assigned support staff: Alejandro.

Autore Post
July 7, 2021 at 7:38 pm #9151361


I'm getting this error log...
How can I solve it, please ?


2021-07-07T14:12:33+00:00 CRITICAL Uncaught WPMLTranslationProxyApiException: Cannot communicate with the remote service | url: `hidden link` method: `GET` param: `{"method":"GET","sslverify":true,"timeout":60,"headers":"Content-type: application\/json"}` response: `{"headers":[],"body":"{\"status\":{\"code\":2,\"message\":\"Invalid params for project - expecting [:accesskey]\",\"debug\":\"\"},\"response\":null}","response":{"code":422,"message":"Unprocessable Entity"},"cookies":[{"name":"_translation_proxy_session","value":"pUEc5gh2J6cp2FFRpsoK0l1LFADwL7EiAnHA\/vuWGtAimYkeVeD5LUz62taNRdNTYCZUlwtDRi\/nMl1FNwsVNKBt6RxxxWfp9Y1P77VdBVjiTOm40oW5YhXLZWnBhYZW056BypQwcp3t2Lp+AHMrP6TB\/U1AJZgDwm5ylVaoRu0KZF+hTSRmvJdZBlcM0RnO9ks=--mcaijMsGroKzVUdT--Jb8ZHZoYt5yDxKPrkajZYQ==","expires":null,"path":"\/","domain":"","host_only":true}],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}` in /www/wp-content/plugins/wpml-translation-management/classes/translation-proxy/class-wpml-translation-proxy in /www/wp-content/plugins/wpml-translation-management/classes/translation-proxy/class-wpml-translation-proxy-networking.php on line 130

July 8, 2021 at 9:22 am #9154941


Languages: Inglese (English ) Spagnolo (Español ) Italiano (Italiano )

Timezone: Europe/Rome (GMT+01:00)


That error log implies that you are using an external translation service in WPML > Translation Management > Translation services and that the login/access credentials you used to connect WPML with that translation service is incorrect.

What you can do is:

- Go to WPML > Translation Management > Translation services and make sure that there aren't any connections active or even inactive (delete what you can delete in that page)

- Go to WPML > Support > Troubleshooting and then
+ select "Refresh Translation Services"
+ Select "Reset preferred translation service"



Quell'errore indica che hai scelto di usare un servizio di traduzione esterno (translation service) in WPML > Translation Management (gestione di traduzione) > Translation services (servizi di traduzione) e che il login o, insomma, le credenziali non sono corrette o non sono state configurate.

Se non usi nessun servizio di traduzione, per favore:

- Vai su WPML > Translation Management > Translation services e assicurati che non ci siano collegamenti attivi. se ci sono li puoi cancellare.

- Vai su WPML > Support > Troubleshooting ( WPML > Assistenza > Risoluzione dei problemi) e cerca/premi
+ "Refresh Translation Services"
+ "Reset preferred translation service"

(si trovano verso la fine della pagina)

July 9, 2021 at 5:03 am #9161831

Some months ago, in a development site (, I removed QTranslateX and installed WPML... now the checkout page didn't show up the shipping field...

Could it be correlated to WPML?

I nuovi thread creati da Alejandro e collegati a questo sono elencati di seguito:

July 10, 2021 at 8:46 am #9169311


Languages: Inglese (English ) Spagnolo (Español ) Italiano (Italiano )

Timezone: Europe/Rome (GMT+01:00)

I have split this ticket into a new one because it has nothing to do with the main issue.

I'm closing this ticket because i shared the solution for this problem. however feel free to reopen the ticket if the problem would continue.