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This topic contains 1 reply, has 2 voci.

Last updated by Vincenzo 1 anno, 10 mesi fa.

Assigned support staff: Vincenzo.

Autore Post
October 17, 2018 at 9:24 am #2823995


sorry, to contact you through this form, but I received the following email from and I would like to check with you if it is phishing or if I should really follow the steps for renewing the subscription.

Renew your WPML account to save $100 now and $60 every year
WPML Updates <>
Today, 12:00 AM
Hi Ida,

Your WPML account will expire on November 16th, 2018. When you bought your WPML account it supported unlimited sites. Our new Unlimited account costs $159, but we don’t want you to pay this higher rate.
If you renew your account, you can still receive unlimited sites and stay at the old rate. This rate is only available to clients who bought WPML before the pricing update.

To take advantage of this offer:

Log-in to your WPML account
Follow this renewal link – Discounted upgrade to Unlimited sites
Please note that this discount is only available from the link in this email and not visible from inside your account.

You will not pay anything now. The renewal payment will be on November 16th, 2018.

Why you should keep your WPML account up-to-date
We’re always working hard on WPML, making all components better, faster and even more powerful.
Besides maintenance upgrades that keep your site compatible with new WordPress versions, we’re also working on:

New features
Integration with popular themes and plugins
Better usability
Improved performance
WordPress 5.0 with Gutenberg is approaching rapidly. WPML will be fully compatible with Gutenberg before it arrives. However, older versions of WPML may not work correctly with new versions of WordPress.

Need help?
Remember, your login name for is idaL. Your registered email is

We hope that you are enjoying WPML and we would love to see you continue with us. If you need any help, please head to our technical forum. For business related issues, use our contact form.

You can still use the versions of WPML that you have downloaded and your existing sites will not be affected in any way. A valid account lets you download WPML and receive our support.

All the best,
WPML team

October 17, 2018 at 11:02 am #2824260


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Salve Ida, grazie per aver contattato il supporto WPML!
Mi occuperò di questo ticket.

Il messaggio email sembra provenire correttamente da WPML.

Il modo migliore di proteggersi dai tentativi di phishing è di non cliccare mai sui link forniti nei messaggi email.

In questo caso, puoi seguire con tranquillità i passaggi descritti nel messaggio perché non ci sono link da cliccare nella email.

- Accedi al tuo account WPML su
- Trova il link per il rinnovo chiamato"Discounted upgrade to Unlimited sites"
- Se desideri effettuare il rinnovo secondo le condizioni descritte nella email, clicca su quel link.

Fammi sapere se questo risponde alla tua domanda o se hai bisogno di maggiori informazioni.