Background of the issue:
I am trying to upload images for the English translation on my website, but they won't appear on the frontend. The issue can be seen on this page: hidden link.
Symptoms:
The images for the English translation are not appearing on the frontend.
Questions:
Why are the images not appearing on the frontend for the English translation?
How can I ensure that images are correctly uploaded and displayed for translations?
so I tried to follow the instructions from your link using the XML Congfigurator, but still it won't display the correct media translation, although it says under the:
WPML: Elementor Widgets
XML generated for widgets from this page that does not have translation settings:
All widgets on this page are already registered.
so it did not generate me an XML Code but still media on that page was not translated by the wpml media translation.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi Franceso,
thanks for info. I would eventually also need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed
Your next answer will be private which means only you and I have access to it.
❌ Please backup your database and website ❌
✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.
✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Kindly ignore my last message, as it was intended for another browser tab. Access is now functioning correctly. I will inform you once I have finished my test.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi,
it appears that your theme essentially creates a duplicate of the native Elementor widget. When I add a native “Bilder Box” and your custom “Image Box”, the widgets displayed in the WPML editor look identical.
Here is the code from the _elementor_data field:
[{"id":"d10d20d","elType":"widget","settings":{"image":{"url":"http:\/\/ausculta.riorio.at\/wp-content\/uploads\/2025\/03\/Anleiten_A9.jpg","id":7463,"size":"","alt":"","source":"library"},"title_text":"Dies ist die \u00dcberschrift","description_text":"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo."},"elements":[],"widgetType":"image-box"}],"isInner":false}],"isInner":false},{"id":"85b5093","elType":"section","settings":[],"elements":[{"id":"014cc3b","elType":"column","settings":{"_column_size":100,"_inline_size":null},"elements":
From what I can see, the only field that could be made translatable is the image URL, not the ID. I tried to make the URL translatable through this XML configuration:
<field type="Image Box: Link URL" editor_type="LINE" key_of="link">url</field>
However, WPML does not detect that image URL. I will forward this issue to our compatibility team for further investigation.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi Francesco,
no — the custom widget in your theme is essentially just a copy of the native one. We’re currently testing different XML configuration approaches to see whether we can make the image editable directly inside the editor so you can replace it there.
