This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our next available supporter will start replying to tickets in about 0.99 hours from now. Thank you for your understanding.

This topic contains 2 risposte, has 2 voci.

Last updated by Nunzio 11 mesi, 3 settimane fa.

Assigned support staff: Vincenzo.

Autore Post
October 18, 2018 at 9:00 am #2827278


Hi, I have compatibility issues between WPML and WooSwatches - Woocommerce Color or Image Variation Swatches.
On the site there are already products in Italian and English. When I entered the products in English I duplicated the products and the color attribute. The problem is that at the time of the duplication (through Woocommerce Multilingual) the type of color attribute was not duplicated as an image but as a hexadecimal color. Once the colors were arranged manually, on some pages of English products there was not the possibility to choose the color through photos but through a drop-down menu.

Looking for your forum I found this solution:
https: // X59034

In doing so I managed to solve the problem for the first product. In the following, the field was already set correctly but in any case I showed the drop-down menu. I solved, manually, entering each product page and saving the product again.
Is there a way to avoid having to do this procedure now that I'm going to put the products in French?

In the shop page there is a widget to filter the display of products by size. For three times this widget has disappeared entirely in the English version of the site. Every time it is back in a completely fortuitous way (removing it and putting it back, moving it under that of the colors, etc.) Now it has appeared again but I would not want it to be included in the future French shop page.

October 18, 2018 at 2:42 pm #2828384


Languages: Inglese (English ) Italiano (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Salve e grazie per aver contattato il supporto WPML!

1. Prima di procedere con il debug del problema, puoi assicurarti che sul sito siano installate le ultime versioni di WPML e dei suoi add-on plugin?
Puoi verificare quali siano le ultime versioni andando su "Conto -> Download" su questo sito.

Queste sono le istruzioni per l'aggiornamento:

❌ Assicurati d'avere un backup del sito prima di procedere! ❌

2. Se ho capito bene, salvando i prodotti, il problema si risolve.

Se è così, hai provato ad effettuare un bulk edit dei prodotti?

Dovrebbe bastare salvare tutti i prodotti senza effettuare nessuna modifica.

3. Per il problema dei Widget, puoi provare a creare il widget solo nelle lingue che preferisci.
Puoi usare il selettore lingue incluso in ogni widget per scegliere la lingua in cui deve apparire.

Se invece vuoi un controllo più preciso di dove il widget deve apparire, puoi usare il plugin AH Display Widgets:

Fammi sapere se così risolvi o se hai bisogno di maggiori informazioni.


October 25, 2018 at 2:06 pm #2850103


My issue is resolved now. Thank you!